About us – Ikart Express

SOME WORDS ABOUT US

Birth of Ikart Express

Ikart Express was born out of a dream of professionals. It’s a Last Mile logistics company with a difference from the conventional service providers. The formula was to create a service that organisations would like to prefer. Simple motto – Quality Service & Economy. Recognising the need for a “COST EFFECTIVE” courier for fast emerging E-Commerce and Cargo industry with customised solutions.

IKART VISION

We exist to serve our Customers and their Customers. We believe in our people being the most valued asset. Our key tool is the best and latest technology. We shall constantly strive to satisfy our customers and their changing needs. Each of our customer contact moment is aimed to deliver value. Our success depends on the “Value” which generates the revenue.

Ikart aims to provide “Value” on every transaction. Ikart commits to grow human resource, develop newer technology solutions and manage operations to deliver value to our customers at all times.

Ikart Express

Ikart Express – Presence

Ikart Express is operational in Kerala covering 1300+ Pincodes.

Volume delivery in MULTIPLE CITIES.

The challenge of delivering over 2,000 shipments single day within Kerala.

E-Commerce and Cargo Service Expertise

Ikart serves few reputed E-commerce companies both Pre-paid and COD shipments. Its state-of-the-art online application “Ikart” tracks shipments from pickup till delivery including COD receipts.

System based processing.. supports high volume despatch..

Send the softcopy and physical shipments from varied pickup locations, supports logistics planning, system controlled process ensures all shipments are accounted precisely.

Customised Reports in soft form

Reports in your specific format, daily, weekly, strike rates, patterns.. the way you want

 ONLINE on the WEB – http://www.ikartexpress.com

Variable Delivery Instructions for different types of shipments

Mandatory Hand-delivery as per address, Specific delivery to family members, Delivery only to consignee, COD Collection etc.,

Cost effective Pricing

Economy achieved through volumes, the benefits passed to customers with competitive pricing.

Responsive Customer Service

Your frontline queries resolved faster, handling special requests, customer sensitive, willingness to extend support at all times.

Ikart Express

What’s Ikart Express is built-off ?

PEOPLE:

Our core strength is the strong management team with 10:1 supervisory control of frontline services. Customer friendly, well trained. Best work and HR process in practice. Training and development of people both job knowledge and skills.

Mandatory Induction for all employees
Periodic Training for people at different levels.
Training module developed through service monitored mechanism.

PROCESS:

Our Operations processes are ideas from our customers. We just keep listening to our customers. They tell us the service requirements, they tell us as how would they like the services to be. We devise our operations process which meets their needs.

TECHNOLOGY:

In-house developed, intelligent soft-ware helps to control of operations and high quality operations. Servers being on cloud ensures data safety.

QUALITY CHECK:

We have invented several quality check mechanism which helps us achieve the service quality which our customers would like. The quality checks less complex, easier to administer and directly help to achieve the service quality.

PREVENTIVE / PROACTIVE:

This is what keeps us running every day ahead and ahead. We always think how to prevent and prevent. We never fail to miss to catch smallest mistake and keep working till it is controlled and minimised.

Services